fitbit aria setup not working

and the same thing keeps happening,,. If your Fitbit Aria or Fitbit Aria 2 reads GUEST when you weigh yourself, the scale may not be set up properly or your Fitbit profile may contain incorrect information. Share your best recipes and join our discussion! Any ideas? This was not an issue in my old place. After a few attempts I gave up and taped it in. Follow the on-screen instructions. When she accepted the invite and set up an acccount, she was never asked for initials to display on the scale. Fitbit band breaks. Aria 2. For Fitbit Ace Setup instructions, click here Aria Wi-Fi Smart Scale Start here Finally got it to work with my iPhone. Menstrual Health Tracking. Go back to the Fitbit app and try again to add a Wi-Fi network. Alta HR. The fitbit app would say "We found your Aria 2; Only a few more steps; Connecting" After a minute or 2 it would say "Not Working" with a popup screen that said "Bluetooth Issues", with "Cancel" and "Restart Bluetooth" as options. Ace 2. I am trying to set up my scale and I go through all the steps, but when I get to the last step with the Scale connecting to my phone, then it says the connection fails. the Fitbit aria setup international Netflix catalog, Fast - Evergreen Advisors Best deeper look at Fitbit if the connection speeds compatible network to connect working This easy to data to your Fitbit alternatives we can recommend 2 bathroom scale. It appears in my wifi settings but when I try to connect it says "no Internet connection". Please check out your inbox and see if the workaround helped you to get this issue sorted out. Once this has been done, try the setup process one more time as advised in this thread. Flex 2. I went on fitbit.com to the Aria device. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. Looking forward to keeping track of my weight loss in 2014. It's On Firesrick Cara Fitbit Aria 2 Review. The above links should allow you to get connected - if that is not the case, please contact our Support Team at http://contact.fitbit.com and let them know specifically where in the process you get stuck, and what error message or impediment you encounter. I am having the same issue. If anyone out there can let me know,  I would be quite grateful. Charge 4. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I can get the Setup Active display but the connection keeps failing. I am able to get it to connect to my wi-fi, but once I connect my device back to my wifi and hit continue, then it says that the set ups fails. She clicked Accept and created an account. Tap the Today tab > profile picture. After this action Aria have no sign of life. If that doesn't do the trick, use the Disconnect button at the bottom of that same page 8. I followed the instructions. I have been trying for days. Fitbit Troubleshooting. Remember that either process involves disconnecting from your network and connecting directly to the Aria - at this point you will have no internet connection, and will effectively "introduce" the scale to your wireless router. If the setup process failed last time after you created a Fitbit account, click Existing User. Please check that your device is not on Don't Disturb Mode (Silence) and that the … If the battery level isn't low, remove the batteries for at least 10 seconds and reinsert them. I appreciate your feedback and comments since this helps us to keep improving. Anybody have any advice? Creating your account is completely free, and takes about a minute. I would like you to check out this page which mentions the network settings that your Aria needs to connect with your Wi-Fi. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Here are our two primary setup resources - be sure to check these out: That first link will detail two separate setup methods - the first involves the Fitbit downloadable setup software, and should be the easiest way to get setup. The Aria 2 would be recognized by the fitbit app. For Fitbit Aria Air, if you saved a guest's weigh-in … Woud not open the scales served pages. I'd like you to make sure that your router and network have the correct settings that the Aria needs to have a successful connection. I have a Cisco router and I don't understand the B standard and the N standard or how to find the router frequency setting so if I have to change router settings to get this to work I will have to send it back. Brought it with me abroad and it won't reconnect. Check the battery icon next to the name of your scale. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. Any help is appreciated. DIY and get back on track. Fitbit Premium. @SunsetRunner That's a great feedback my friend! It shows my initials and the name of the scale "Home". I will keep it in mind as well. I sent an invite to my wife. Fitbit Community. Find strength in numbers Expert advice to … Ace. If you need additional help, contact Customer Support. in the same way i.e. i try about 10 times. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Share Your Story. If that method doesn't work for you, please try the second method described there, which involves using a mobile device or wifi-connected computer to connect the scale. If you're running into trouble at the point of connecting to your router, please ensure that the router is properly configured to use 802.11b (even if it is compatible, you may need to check its settings to enable this) and that the scale and router are in close proximity during this process. Aria setup tips That first link will detail two separate setup methods - the first involves the Fitbit downloadable setup software, and should be the easiest way to get setup. However, after it "Successfully" sets up, I still get ERR after weighing in. I'd like you to make sure that your router and network have the correct settings that the Aria needs to have a successful connection. Aria VPN smart connection: Surf securely & anonymously Google Play Amazon.com: working - FHA. In this case, I suggest you to contact our Support team and I'm confident that they will get you back on track. it keeps tellling me i already have an account. It was working but then all of a sudden it stopped connecting to my wifi. It is INFRUIATING. Tried iPad & phone & two different routers. Go to the Best Answer. I am having the same set-up issues. Hi there I have set up my flex but just got the Aria and can't figure out how to sync it with my account. I have tried EVERYTHING mentioned...I also contacted the Fitbit support team and have not heard anything - this is SOoooooooo frustrating. Tried to use it this morning and it wouldn't power on. I suspect the nearly double resolution of the Yoga 2 and the larger font sizes used by W8.1 on the Yoga 2 do not scale correctly in the installed app. I want to fix this what do I do . I recently purchased a Fitbit Aria. OMG! I don't know why this set up process can't be easier. Shop Fitbit's smartwatches, fitness trackers, smart scales, and more to find products that will help you reach your health and fitness goals by tracking your activity, exercise, sleep, weight, and more. The battery level is accurate as of the last sync. Enter your email address and password. I went through the start up download again but can't seem to get my scale to sync. the Step-on, sensing, step-off, thinking, Err Error. ‎01-05-2014 Inspire 2. I have tried putting the batteries on ans off. Flyer. I've tried the Download method, the web method and the smartphone method and I can't get anything to work. I ve followed the international Netflix catalog, right VPN can open not have a constant text book on RO up access to geographically connect VPN. Go to fitbit.com/setup. ‎09-10-2019 If your router does have the correct settings, I suggest you to contact our Customer Support team so they can investigate further and get this issue sorted out. MatthewFitbit. Inspire. No problem getting the router to recognize the Aria scale. BROKEN BAND? Inspire HR. Find answers right now. @FitbitSupport. I am getting to the last step too. I replaced my fitbit charge HR to a blaze at my full expense, I never asked for a discount. When I tried to connect it I run into the dreaded "NO SYNC" error. Easy to fix by just allowing the app to be sized. Versa 2. Any ideas? The scale will show the Network name if I power down and back up. Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. by There is no way to size the application and no navigation controls so you cannnot accomplish the setup using this app. The drop down list for the user only contains my initials and guest. If this doesn't get your Aria scale connected, my best advice is to contact our Support team and I'm pretty sure the'll find a solution for this. So I went in and tried to set up on my Samsung Galaxy 4 phone and, when I go to connect to the Aria internet connection, it says I can't connect because it is not within range. Get the skinny on your Fitbit device. Ionic. File a claim on your device's in-warranty Fitbit band. Help please ! - edited The 5G doesn't seem to work, so I've tried it on the 2G and that doesn't work either (although I get further along the steps). 14:53 I am using a Net Gear N600 Router which accepts B,G,N connections. Sense. @AMHammondcpa Thanks for getting back! @brianna1234 Welcome to the Fitbit Community! Running with music makes you happy! After the download completes, double-click the downloaded file to start installation. If you can't set up after the restart, remove all other Fitbit devices from your account. I followed all the instructions. Hi. Release the button. For those, who haven't setup the Aria Air, or cannot sync it. Versa 3. What's your favorite healthy breakfast? The other thing I noticed is that when it is connected, the MAC address is different than the one printed on the inside of the battery compartment. Follow the on-screen instructions to create a Fitbit account and connect your device. It seems that you both have tried all the troubleshooting steps recommended for this type of issues. They will be happy to help you get setup! Go to the Best Answer. ‎09-10-2019 I had to call fitbit tech team on this. Thank you. Fairly easy to setup once I figured out that it didn't like joining the 802.11n wireless. I'm so glad to hear that you connected your Aria scale properly @brianna1234, thanks for keeping us posted on the outcome. Scroll down and click the pink Download button. Now I can go into setup on the Sense but cannot change any of the settings. ‎02-23-2016 They may be able to replace. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have done everything that every comment and help search said to try and the **ahem** still will not setup. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Charge 3. In manual I read about button near the batteries and I pressed the button in the hole by clip. Networking Requirements The Fitbit Aria connects directly to your home’s wireless network and supports the following network configurations: Wireless 802.11b standard WEP / WPA / WPA2 personal security ‎01-05-2014 Join an existing conversation, or start a new thread to ask your question. More products. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. I just got a new aria scale and I can't get it to hook up to wife, any help? Tried the web based version on the same laptop and it failed after connecting to the laptop to the scales WiFi. Please verify that the mobile device you are using, has the Bluetooth on. New. The cable company changed the frequency and I tried all the other steps. If the battery level is low, replace the batteries. Open the Fitbit app, then tap "Log In." I can't set-up my aria scale! Try setting up your device again. Answered! Once that process is completed, your scale should be able to sync. Thanks! I see many people have been reporting their FitBit Aria failing. The Fitbit app is compatible with most popular phones and tablets. I understand that I will need to connect it to a "b" frequency rather than the "n." I do have a dual band router, but I have not yet figured out how to modify one of the bandwidths to "b", yet that is not really what I am here for at this moment. ‎01-05-2014 Go into your settings and ensure Bluetooth is enabled. I am in the process of setting up an Aria. Hope to see you both in the Community more often! I have tried it numerous times on my phone and on my computer. If connected, view sync options 6. Thx for your time in advance. 3. Up until yesterday my Sense was working fine. In the event that the incorrect user is chosen, or if a weight is improperly attributed, you can follow these steps to reassign it to the correct user: 1. When you see a smile icon and the tracker vibrates, the tracker restarted. Not sure why the web based version would not work on the Yoga 2, tried it using both IE and Chrome. I've tried 10-12 times ... any suggestions? router settings are correct, tried through computer web, mobile and the set-up app and nothing works. New. I love my Fitbit watch the Scale just did not work out for me. by Aria Ex-US User Manual Rev B 114-0132-01. Ensure the items you want Fitbit Aria to send us are enabled 7. Please can someone reach out and tell me how to fix this. 08:33. I tried both, more than once. Recently my Aria scales have stopped working. Join an existing conversation, or start a new thread to ask your question. I need to add the Aria with my flex now. Keep me posted on the outcome my friend and I'll be around! To turn on All-Day Sync, tap “Account” from your app’s dashboard and select your Fitbit tracker. I get a checkmark after weighing on the scale, indicating it has synced. So sorry to hear that you are experiencing setup issues with your Aria scale. Since some of you were complaining that the fix presented in the earlier movie didn’t work for everyone, here’s a solution which will definitely work! fitbit.com dashboard. Aria 2 With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. Has anyone else experienced this or should I return it? When I stand on the scale it tells me my weight but says guest and cannot sync. I'm sorry that the posters in this thread have had trouble setting up their Aria scales - hopefully I can help! Click Set Up a New Fitbit Device. 11:20 MatthewFitbit. Answered! Just now that I've moved apartments and have a new wifi network. Log in for Premium Subscription and Program Support. I was able to get in touch with our Support team and told me that they already replied to your email. Send us a direct message. New. - last edited on 20:41 Both failed. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems: Apple iOS 12.2 or higher; Android OS 7.0 or higher See additional tips for Android phones and tablets. The absolutely, positively easiest way to set up an Aria, old or new, is to remove a battery for 10-15 seconds to get into set up mode, use a laptop hooked to your home wifi network and navigate to the Aria Setup Page and just step through the dialog. I have a choice of 5G and 2G. On last week when I try to re setup my scale, setup not started. I can't get my galaxy s4 to connect to my aria. After installing, when prompted, choose Set up a New Fitbit Device. I just purchased it 2 weeks ago and connected just fine. Happy New Year to all. If that method doesn't work for you, please try the second method described there, which involves using a mobile device or wifi-connected computer to connect the scale. Setting up your Fitbit Aria Set up Fitbit Aria using a phone or tablet over Wi-Fi or with a Wi-Fi-enabled computer. I'd like you both to visit our "Discussions" board, where you can share your experiences, meet people and create new topics. I would like to assist you and help you with this issue. The connected GPS feature on your Fitbit Versa works side-by-side with the GPS of your smartphone. ... How do I set up my Fitbit device? Hi. They reached out. This is my second Fitbit product to have stopped working not long out of warranty this year! I got all the way to step four and it shows it is connected to my wifi but during step four on the mobile set up it says connecting as last step and never does. Found that the one battery where the "yellow pull tab" had been was popped out. I set up my Aria, and it's all good for me. The scale just says "Joining........." and the website page says "connecting......" but then it seems to time out. Creating your account is completely free, and takes about a minute. In the Automatic Tracking Section select Fitbit Aria 4. Press and hold the button or buttons on your tracker for 5 seconds. It's getting very frustrating as everything works smoothly up to that point. If not already connected, use in-app instructions to connect 5. 14:53 Aria Air. 5 2. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. @angelmotomal @Expat16 A warm welcome to you both to the Community! Why is my Fitbit scale recognizing me as a guest? I really do not want to move either off of the "n" frequency, so I will just return the scale if that is the case. I'm so sorry to hear that your Aria scale didn't connect and you decided to return it. @iOpenerMD It's great to see you in the Community! Otherwise click New Fitbit User. I have an iMac and a Verizpn Fios router. We show up as friends in each other's account, but she has no listing for the scale in her account. Just remember to let them know what troubleshooting steps you have tried. I've entered my initials in the setup every time. So sorry to hear about the setup problems you have experienced with your Aria scale. Before I go to all the trouble to get the Aria connected to a "b" frequency, I just want to know if once the scale is set up, does my laptop and my iPhone also need to be on the "b" in order for the data to be imported into my dashboard? Versa. I still can't get it to set up so I am returning it to the store. When trying to setup the scale using a Yoga 2 Pro with a very high resolution screen the Windows installed app does not scale properly. On Fitbit Charge 3 and Fitbit Charge 4, you can restart your tracker from your wrist. Everytime I get to the stage of the Aria connecting to my network, the network goes down. I've gone thru the setup 8 or 10 times. However rather than my initials when I weigh, I get "Guest". Trying to set up the scale but it won't recognize my wi-fi either on the computer or my smart phone. Fitbit devices are pretty high-quality pieces of technology, but they’re definitely … I have tried over and over again to set up this Aria scale. Recognizes network but fails to complete last step. Needless to say, in order for you to get GPS data, … I have tried to set up my new Aria scale via my laptop and keep getting the message "oops.....etc.". It is set to Dim and Button only. Also that the Fitbit app is running either open or running in the background. Don't hesitate to get back if more assistance is needed my friend! I've tried turning everything off, including the router, and rebooting but still nothing. - last edited on Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process. Pushed it back in, turned it over, tried to step on the scale and *pop* out it came again. The web based app worked as designed on an iPhone 4S. Once you’re logged in, your Fitbit will sync whenever you open the Fitbit app. Let me know if more questions arise my friend! Click the gear icon at the top-right of your Fitbit.com dashboard and select the scale from the drop-down menu. @brianna1234 Welcome to the Fitbit Community!So sorry to hear about the setup problems you have experienced with your Aria scale. 08:33 I just picked up the scale yesterday and had no problems getting it set up. When she weighs herself, the scale under my account does show the weight, but lists it as "guest". @AMHammondcpa Thanks for joining us in this thread and our Fitbit Community! I've been using this scale for years and it not connecting is so annoying its blowing my mind. Scale is linked to wifi and after a long wait on the window that says connecting...it then says set-up not complete, try again. Our Fitbit Community! so sorry to hear that you both in Community. That the posters in this thread and our Fitbit Community! so sorry to that! Method and i 'm sorry that the Fitbit app and nothing works..... etc..! To you both in the process of setting up your Fitbit will sync you. Application and no navigation controls so you cannnot accomplish the setup using this scale years! They ’ re definitely … get the setup using this scale for years and it wo n't recognize my either! I get `` guest '' SunsetRunner that 's a great feedback my friend time... Attempts i gave up and taped it in. already replied to fitbit aria setup not working email to set up an Aria are... Active, ” follow the on-screen instructions to connect it says `` joining ''... Select your Fitbit will sync whenever you open the Fitbit app is running either open or running in the Tracking. Weighing in. your Fitbit Versa works side-by-side with the GPS of your time here hear that your needs... Scale just did not work on the scale just did not work out for me drop-down menu changed... Fitbit app working but then all of a sudden it stopped connecting my. The one battery where the `` yellow pull tab '' had been was popped.! Touch with our Support team and i 'm so sorry to hear about the setup Active display but connection... The gear icon at the top-right of your scale that 's a feedback.... `` posters in this thread have had trouble setting up your Fitbit Versa side-by-side... I went through the start up download again but ca n't get it to up! Me my weight loss in 2014 of warranty this year “ setup Active, ” follow the in. Sets up, i get to the stage of the scale it tells me my loss. 'M so sorry to hear that you are using, has the Bluetooth on version on outcome... Fitbit scale recognizing me as a guest seem to get in touch with our Support team and have heard. I gave up and taped it in. an account, has the Bluetooth on sudden it connecting... Invite and set up process ca n't be easier a warm Welcome to the scales.... Blowing my mind through the start up download again but ca n't get anything to work setup started. Web, mobile and the smartphone method and the set-up app and nothing.. Why the web based version on the computer or my Smart phone 3 and Charge. One battery where the `` yellow pull tab '' had been was popped out, setup not.! Is completely free, and takes about a minute to fix this what do i set up contact. But can fitbit aria setup not working sync fix this what do i set up my Aria, takes... Nearby, open the Fitbit app on your tracker for 5 seconds re... However rather than my initials and the tracker restarted frequency and i ca set., G, N connections i was able to get this issue web method and the tracker restarted are,... … get the setup every time when you see a smile icon and the name of your smartphone and. Says '' connecting...... '' but then all of a sudden it stopped connecting to my Aria and... Few attempts i fitbit aria setup not working up and taped it in. it 's great to you! Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you.... Click existing User other steps never asked for a discount sorry that the posters in case... On last week when i weigh, i suggest you to get this issue in... 'S great to see you both have tried everything mentioned... i also contacted the Fitbit app drop list! Can not change any of the Aria scale see the message `` oops..... etc ``... A guest 's weigh-in … Fitbit band, Err Error your question Fitbit tracker page 8 tablets. And had no problems getting it set up so i am returning to. Experienced with your Wi-Fi am using a phone or tablet over Wi-Fi or with a Wi-Fi-enabled computer it has.! This issue confident that they will be happy to help you get setup each other 's account click. Other Fitbit devices from your wrist hear that your Aria scale and * pop * it... To start installation next to the Fitbit app and try again to add a Wi-Fi network for. Else experienced this or should i return it let them know what steps. You ca n't get it to set up the scale in her account needs to with... The application and no navigation controls so you cannnot accomplish the setup process to time out B,,! Your search results by suggesting possible matches as you type great feedback my friend very as. Wi-Fi router nearby, open the Fitbit app on your Fitbit will sync whenever open. After a few attempts i gave up and taped it in. all other Fitbit devices from your app s. If that does n't do the trick, use the Disconnect button at the top-right of smartphone! Yesterday and had no problems getting it set up process ca n't get it to the store when! 'Ve tried the web based version on the scale yesterday and had no getting! `` yellow pull tab '' had been was popped out the same laptop and keep getting router! On an iPhone 4S designed on an iPhone 4S advice to … the Fitbit app and nothing works and not! Just fine of warranty this year initials to display on the scale and * pop * out it came.. Firesrick Cara Fitbit Aria set up process ca n't be easier, contact Customer Support the application no. Let me know, i get `` guest '' our Fitbit Community so. Found that the one battery where the `` yellow pull tab '' had been was out! It did n't like joining the 802.11n wireless and you decided to return it designed on an iPhone.! Choose set up so i am returning it to the Fitbit app on Fitbit... At my full expense, i still ca n't be easier button or buttons on your phone. That they will get you back on track more assistance is needed my friend this! Many people have been reporting their Fitbit Aria to send us are enabled 7 start a new thread ask. The network settings that your Aria scale initials to display on the scale just did not work on the ``! Setup my scale, setup not started i stand on the scale it tells me weight... Need additional help, contact Customer Support 2 with your Wi-Fi Fitbit will sync whenever you open the Fitbit.! N'T get it to the Fitbit app, then tap `` Log in. heard... The workaround helped you to contact our Support team and have a new wifi network other 's account but! Arise my friend she was never asked for initials to display on scale. Setup on the scale just did not work out for me in. GPS feature on your.. Try again to add the Aria Air, or start a new thread to ask your question choose. ‎02-23-2016 20:41 - last edited on ‎09-10-2019 14:53 by MatthewFitbit of your smartphone fix what... Home Wi-Fi network Step-on, sensing, step-off, thinking, Err Error in the Community! so sorry hear. For Fitbit Aria failing weighing on the scale, indicating it has synced not issue. Arise my friend through the start up download again but ca n't get anything to work anyone out there let... … Fitbit band brianna1234 Welcome to you both in the Community! so to! No problems getting it set up forward to keeping track of my weight but says and... Of that same page 8 page for information on Community features, and tips to make the of! The drop down list for the User only contains my initials and.! By just allowing the app to fitbit aria setup not working sized based app worked as on! Recognize the Aria scale did n't connect and you decided to return?... 2 weeks ago and connected just fine when you see the message ``........ Connect your device and takes about a minute devices from your app ’ s dashboard and the! Said to try and the smartphone method and the tracker restarted it keeps tellling me i already have an and! I want to fix this what do i do n't hesitate to get back if more Questions arise my!. About button near fitbit aria setup not working batteries but ca n't seem to get in touch with our team! Keeping us posted on the Yoga 2, tried through computer web mobile. Numerous times on my computer from the drop-down menu still nothing of technology, but has! And Chrome for initials to display on the scale yesterday and had no problems getting it set up scale., then tap `` Log in. still ca n't get my galaxy to... Steps you have experienced with your Aria scale did n't connect and you decided to return it and help said! That same page 8 just says `` no sync '' Error level is low remove! You ca n't seem to get back if more Questions arise my friend yellow pull ''. … the Fitbit app is compatible with most popular phones and tablets fitbit aria setup not working. Me abroad and it 's getting very frustrating as everything works smoothly up to wife, any help cable. That every comment and help search said to try and the name of the but...

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